Hey all you consumers,
You've all heard the expression "The customer is always right." And I just don't think that companies believe that anymore. It was a fad. Take cost-cutting. Yes the economy is in the crapper right now. Yes the bottom line is probably red. But just how much is Chik-Fil-A saving by replacing the packaged salsa with that faky vinegar hot sauce? And how much is the post office saving by pissing its customers off by not having pens around? What ever happened to those chains they could attach if they were so worried that theft of $0.05 pens was going to become an epidemic? And one of the dumbest policies has to be that of Panda Express. No free napkins unless you make the customer ask for them. Then give the chump one napkin and see how much he is willing to humiliate himself to make a scene to get a few more. C'mon, people. Round my rice bowl up the extra 5 cents already and throw in the napkin. Oh, that's BAAAD for the environment. It takes TREES to make napkins. Well, you know what. It takes trees to print all those stupid-ass coupons they "give" you with your receipt at the grocery store, but you don't see them cutting down on those, no sir. Well this consumer say NO MORE to cost cutting that goes beyond the reasonable. In the immortal words of Spongebob, "Don't you get it, you crustaceous cheapskate?" Just my thoughts.
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Not only what you have stated is true, but it goes beyond that. The customer is not always right, and that's a fact. However, the cost cutting that companies are going through are ridiculous. I work for a company that raised the price on their burgers and started buying a cheaper, non-all beef patty. This same company would buy generic condiments and put them in name brand conatainers and charge the customer. My wife's company recently initiated some cost cutting measures: They are laying off 11oo people, and have suspended all merit raises and bonuses for 2009 as well as eliminated the free coffee offered in the break room, and started locking up all the office supplies. It's getting a bit ridiculous, especially if the government can spend 150 million dollars on an inauguration that spouts change in the American way of life and a change to a better more frugal way of life.
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