Paperwork

Hi y'all,
It's been a while. Today I want to talk about something that's not so near and dear but actually a bit of a pain in the ass. Paperwork. We all hate filing taxes. We all hate filling out insurance forms and loan applications. Paperwork sucks. It's time-consuming and boring. I've found that not all companies and organisations are equal in this regard. Here are what the better ones are doing to make this a less painful experience:
1) On-line forms. This will save time and effort in entering, storing, retrieving and above all copying since a lot of times, you just want to renew or adjust something not re-apply for it.
2) Telephone service - with a person. Isn't it nice when the company has a person that can actually copy/paste information for you?
3) On-line statements/other information - saving some trees is always good.
4) Minimizing the information needed. Why do you need my 3rd grade teacher's name to apply for a $1000 certificate of deposit? And for God's sake stop asking my ethnicity when I apply for this crap. None of your fricking business.
5) Perform basic services without requiring a form at all. Ahh... how I love debit cards. Paypal is handy as well.

Worst offenders on the paperwork front: Local/state/federal governments, doctors/dentists, schools, and mortgage companies.